Support Options (GPL version)

The support options below are for those working with the GPL licensed version of the ChemDoodle Web Components. Those with a proprietary license received support options when purchased.

We use FastSpring to process these payments. FastSpring is safe and secure, and does not share any of your financial information with iChemLabs. All subscriptions auto renew, you will need to log into FastSpring to turn off auto-renewals.

Both the Monthly and Annual support options are for a single customer (only one email address may contact us with those options), while the Professional support allows an unlimited number of members to contact us for support (verified by email domain). If you require increased support or options not listed here, please contact us.

Monthly

Quick Help

  • Help for 1
  • Email Support
  • Priority Feature Requests
  • Updates
  • Alpha Development Builds
  • Beta Development Builds
  • Free Advertising
$399/month
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Annual

Consistent Support

  • Help for 1
  • Email Support
  • Priority Feature Requests
  • Updates
  • Alpha Development Builds
  • Beta Development Builds
  • Free Advertising
$3999/year
Buy Now!

Professional

Multiple Developers

  • Help for a team
  • Email Support
  • Priority Feature Requests
  • Updates
  • Alpha Development Builds
  • Beta Development Builds
  • Free Advertising
$4999/year
Buy Now!

Bug Reports

If you believe you have found a bug, please use our customer support form. We are happy to fix any bugs that are encountered.


Need More?

Do you want phone support, access to custom builds, priority feature requests, custom development? Please contact us for options.


iChemLabs Cloud Services

This library has built in access to the entire ChemDoodle desktop API through our AJAX (XHR2) service. XHR2 requires our servers to recognize your domains. Please contact us for options. Free for academic use.