ChemDoodle Web Sketcher Purchase Process
Step 1: Understand all the options
Before purchasing the sketcher, we recommend you read and study the information on this website, specifically the ChemDoodle Web Components 2D Sketcher Demo, the ChemDoodle Web Sketcher Usage page and the sample proprietary license.
Once you have decided on purchasing the ChemDoodle Web Sketcher, you should carefully look at all of the options provided on the purchase page. You should purchase any options you want when you make your original purchase. You will be allowed to purchase options after you purchase the sketcher, but you will be charged a license modification fee. Furthermore, if you purchase support or updates after the purchase, your support or updates term coincides with the term of your original sketcher license.
Step 2: Purchase
After you select your options, click on the Buy Now! button. You will be directed to FastSpring to complete your purchase. FastSpring is our reseller for the sketcher. FastSpring is safe and secure, representing thousands of companies like ours. They will not share your financial information with iChemLabs.
You will be taken to the checkout page, where you will see the ChemDoodle Web Sketcher and any options you selected. Review your order here. If correct, press the Order Now button. Fill out the customer contact information, enter your payment information and press the Next button to complete the order. Don’t forget to double check your email address for typos!
After your order is complete, you will receive two emails, an invoice email from FastSpring and a purchase confirmation email from iChemLabs. You should save the invoice as your proof of purchase, and for future reference. A link to a printable invoice is in that email. You must reply to the iChemLabs confirmation email for approval, changing any requested information as appropriate. Your license will not be valid or created until iChemLabs approves your purchase.
Step 3: License review and approval
iChemLabs will review your license, and if all settings are appropriate, your license will be approved. If there are any questions, we will contact you immediately to help correctly set up your account. Once approved, we will set up a portal for you to manage your license, and download your sketcher. You will be notified by email after your license is approved. This will usually be completed within one business day. If, for some reason, you license is not approved, we will work with you to make sure you get the correct option.
After you receive notice that your license is approved, you may log onto your portal (you will be provided with a link and login information in the approval email) to download your sketcher and any accompanying materials.
Step 4: Installation
Follow the instructions on the ChemDoodle Web Sketcher Usage page to install and use your sketcher. Thank you very much for your purchase and support!